of human-error outages stem from staff not following procedures OR from flaws in the procedures themselves — i.e. a procedure-design problem, not a behavior problem
~85%observed
| Value kind | observed — Reported measurements, counts, and specifications keep the precision and scope stated by their source; an exact specification is not treated as a range. |
|---|---|
| Scope | process-failure share of human error |
| As of | 2025 |
| Source | Uptime Institute Annual Outage Analysis 2025 |
| Review | checking…review by 2026-11-23 · standard cadence |
| Recorded changes | last 2026-06-29 |
| Claim id | of-human-error-outages-stem-from-staff-not |
Where the guide uses it
← Full numbers register — every date-stamped figure in the guide, with revision history.